INFORMATION CONCERNING TICKETS AND PASSES PURCHASED FOR 17-19 July 2020

  1. New date of the festival: 16–17 July 2021
  2. Single tickets and 2-day passes purchased remain valid:

 

17 July 2020 -> 16 July 2021: HVOB live, Coals, Meek, Oh Why?, Biały Tunel, Syny & more

18 July 2020 -> 17 July 2021: Tomasz Makowiecki, MIN t, Baasch, Jacek Sienkiewicz & more

17-18 July 2020 -> 16-17 July 2021: HVOB live, Coals, Meek, Oh Why?, Biały Tunel, Syny, Tomasz Makowiecki, MIN t, Baasch, Jacek Sienkiewicz & more.

If the new date of the concert does not fit your schedule, you may refund the tickets at the same place, where you purchased them (details for each return option are provided below).

  1. Tickets for concerts, that will not be performed on the new date of the festival, are eligible for a refund:

Single ticket for closing concert taking place on 19.07: WOODKID

 3-day pass for all concerts taking place on 17-19.07

 

REFUNDING PURCHASED TICKETS

 

IN THE CASE OF TICKETS PURCHASED ONLINE VIA THE WWW.STREFAKULTURY.PL OR WWW.WROSOUND.COM WEBSITE

The refund for:

Single ticket for closing concert taking place on 19.07: WOODKID

 3-day pass for all concerts taking place on 17-19.07

will be made automatically to your account. You do not need to contact the ticket offices.

 

If you do not wish to participate in the performances:

17 July 2020 -> 16 July 2021: HVOB live, Coals, Meek, Oh Why?, Biały Tunel, Syny & more

18 July 2020 -> 17 July 2021: Tomasz Makowiecki, MIN t, Baasch, Jacek Sienkiewicz & more

17-18 July 2020 -> 16-17 July 2021: HVOB live, Coals, Meek, Oh Why?, Biały Tunel, Syny, Tomasz Makowiecki, MIN t, Baasch, Jacek Sienkiewicz & more.

due to the date change please contact bow@strefakultury.pl. Please enter “tickets refund” in the title and provide the buyer’s name, event name and transaction ID in the email content.

 

IN THE CASE OF TICKETS PURCHASED ONLINE VIA THE WWW.EVENTIM.PL WEBSITE

You will need to follow the information concerning ticket refunds provided directly by Eventim.

If you do not wish to participate in the performances due to the date change, please contact the ticket distributor directly.

 

IN THE CASE OF TICKETS PURCHASED ONLINE VIA THE WWW.GOINGAPP.PL WEBSITE

You will need to follow the information concerning ticket refunds provided directly by Going.

If you do not wish to participate in the performances due to the date change, please contact the ticket distributor directly.

 

IN THE CASE OF TICKETS PURCHASED AT IMPART AND BARBARA TICKET OFFICES, AND PAID FOR BY CARD OR IN CASH

You can refund your ticket online. Send us an e-mail with the following information to bow@strefakultury.pl:

an appropriate form;
a clear picture of the tickets;
a receipt in PDF or JPG format – as a special exception, we are also going to refund tickets without a receipt.

We would like to inform you that due to the current circumstances, the ticket offices at Barbara (Świdnicka 8b) and Impart (Mazowiecka 17) are temporarily closed. Once they are reopened, you will be able to return your tickets in person.

If you have any questions concerning tickets or passes, please email them at bow@strefakultury.pl

 (99PLN) – Single ticket for all concerts taking place on 16.07: HVOB live, Coals, Syny, Biały Tunel, Meek, Oh Why? & more

 (99PLN) – Single ticket for all concerts taking place on 17.07: Tomasz Makowiecki, Jacek Sienkiewicz, Baasch, MIN t & more

 (174PLN) – 2-day pass for all concerts taking place on 16-17.07

Tickets and passes can be purchased at www.strefakultury.pl, www.eventim.pl, www.goingapp.pl, www.empikbilety.pl, in Empik and Media Markt stores, as well as brick-and-mortar Wrocław Culture Zone ticket offices.