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Accessibility Declaration

Strefa Kultury Wrocław undertakes to ensure the accessibility of its website in accordance with the Act of 4 April 2019 on Digital Accessibility of Websites and Mobile Applications of Public Entities. This accessibility declaration applies to the website: https://wrosound.com/. 

  • Website publication date: 2014-08-29 
  • Date of the last significant update: 2026-03-22 

Digital Accessibility Status 

The website is partially compliant with the Act on Digital Accessibility of Websites and Mobile Applications of Public Entities due to the non-compliances or exclusions listed below. 

Inaccessible Content 

Non-compliance with the annex: The website does not meet the digital accessibility requirements to the level required by applicable regulations. Work is underway to improve the website’s accessibility before the next edition of the festival. 

Preparation of the Accessibility Declaration 

  • Declaration prepared on: 2026-03-30 
  • Declaration last reviewed and updated on: 2026-03-30 

The declaration was prepared based on a self-assessment. 

Download the Accessibility Review Results Report. 

Accommodations, Limitations, and Other Information 

The website is partially compliant with the Act of 4 April 2019 on Digital Accessibility of Websites and Mobile Applications of Public Entities due to the non-compliances or exclusions listed below. The website meets most WCAG 2.1 Level A requirements, with a few exceptions: 

  • Not all non-text content presented to the user has a text alternative. 
  • The website does not provide an alternative for time-based media. 

The website does not meet WCAG requirements at Levels AA and AAA. Work is underway on an improved version of the WROsound website (Strefa Kultury Wrocław), which is to be adapted to current standards and requirements. 

Feedback and Contact Information 

Everyone has the right to request the digital accessibility of this website or its elements, or to submit comments and suggestions for improvement. 

All accessibility submissions and requests are handled by: Olga Szelc 

  • Email: olga.szelc@strefakultury.pl 
  • Phone: +48 530 684 928 

When submitting a request, please provide: 

  1. Your name and surname,
  2. Your contact details (e.g., phone number, email),
  3. The exact URL address of the website where the digitally inaccessible element or content is located, 
  4. A description of the problem and which solution would be most convenient for you. 

We will respond to your submission as quickly as possible, no later than within 7 days of its receipt. 

If this deadline is too short for us, we will inform you. In this notification, we will provide a new deadline by which we will fix the reported errors or prepare the information in an alternative way. This new deadline will not exceed 2 months. 

If we are unable to ensure the digital accessibility of the website or content specified in your request, we will offer you access to them in an alternative way. 

Handling Requests and Complaints Related to Accessibility 

If, in response to your request for digital accessibility, we refuse to provide the requested digital accessibility and you do not agree with this refusal, you have the right to file a complaint. 

You also have the right to file a complaint if you do not agree to use the alternative method of access that we proposed in response to your request for digital accessibility. 

Any complaint should be submitted by post or email to the management of our institution: 

  • Olga Nowakowska – Director of Strefa Kultury Wrocław 
  • Address: ul. Ruska 46A, entrance B, suite 203, 50-079 Wrocław 
  • Email: sekretariat@strefakultury.pl 

Information available on the government portal gov.pl may be helpful. 

You can also inform the Polish Commissioner for Human Rights (Ombudsman) about this situation and request an intervention in your case. 

Other Information 

Architectural Accessibility 

WROsound Festival location: ul. Mazowiecka 17, 50-412 Wrocław – the square in front of the Impart building. 

WROsound Festival is an event accessible to people with disabilities. In the square at ul. Mazowiecka, within the Festival grounds, you will find, among others: a platform with a ramp for wheelchair users, a specially prepared paved path, and an accessible toilet for people with disabilities. 

Website address containing the description of the architectural accessibility of the entity’s main headquarters: https://wrosound.com/deklaracja-dostepnosci-festiwalu-wrosound/ 

Communication and Information Accessibility 

We offer many amenities that we are constantly working on to improve and systematically increase the festival’s accessibility. WROsound Festival provides, among others: 

  • A TICKET FOR A COMPANION/ASSISTANT OF A PERSON WITH A DISABILITY FOR 1 PLN, 
  • A PLATFORM ENSURING VISIBILITY AND SAFETY FOR PEOPLE WITH DISABILITIES, 
  • A PAVED PATH FROM THE ENTRANCE TO THE PLATFORM, 
  • SPECIAL RAMPS IN CRITICAL AREAS, 
  • AN ACCESSIBLE TOILET AND A CHANGING PLACES TOILET (ADULT CHANGING FACILITY), 
  • AN INDUCTION LOOP FOR THE HARD OF HEARING, 
  • AT THE FESTIVAL DEPOSIT/CLOAKROOM, people with sensory sensitivities can borrow noise-canceling headphones for children and adults (a deposit fee is charged upon rental, so it is advisable to have cash with you), 
  • ASSISTANCE FROM VOLUNTEERS (including help in using the Food Court/Gastro Zone), 
  • TRANSPORT – in cooperation with MPK Wrocław, we offer free transport for people with disabilities from their homes to the festival and back after it ends.